Help & FAQ
Answers to common questions about TagMyStock
Getting started
How do I get started?+
Sign up for a free account and you'll receive 30 credits. Head to the Create tool, type a prompt describing your image, and hit Generate. No card required.
What are credits?+
Credits are the currency used to run AI tools. Each generation, edit, or upscale costs a set number of credits depending on the tool and settings. You can see the credit cost before confirming any action.
Which plan is right for me?+
Start with Free (30 credits) to try the tools. Starter (200 credits/mo) suits occasional creators. Pro (600 credits/mo) is for active sellers. Studio (2,200 credits/mo) is for full-time stock creators or small teams.
Images & generation
Do I own the images I generate?+
You own all images you generate. Free accounts are for personal use only — a commercial licence is included with Starter, Pro, and Studio plans.
Can I sell AI images on stock marketplaces?+
Yes. Adobe Stock, Shutterstock, Dreamstime, and others accept AI-generated images with proper disclosure. Our MetaData tool includes the AI disclosure fields required by each platform.
What resolution are generated images?+
Base generation is 1024×1024. Use the Upscale tool to enhance up to 4K (4096×4096) with improved detail.
What image formats are available?+
PNG and JPEG for all tools. Upscaled images export as high-res PNG.
Credits & billing
What happens when I run out of credits?+
Your tools pause until you top up your balance or your monthly credits reset. Credits never expire within a billing period.
Do unused credits roll over?+
Credits reset at the start of each billing period and do not roll over. Top-up credits (purchased separately) never expire.
Can I cancel anytime?+
Yes. Cancel your subscription at any time from your account settings. You keep access until the end of your current billing period.
Technical
What browsers are supported?+
TagMyStock works in any modern browser — Chrome, Firefox, Safari, and Edge. We recommend Chrome for the best experience.
Is there an API?+
API access is on our roadmap. If you're interested in early access, email us at support@tagmystock.com.
How do I report a bug?+
Email support@tagmystock.com with a description and a screenshot if possible. We aim to respond within one business day.
Can't find what you're looking for?
Email support@tagmystock.com